THE #1 MOBILE SOLUTION FOR ACT!
Handheld Contact Basic
The Handheld Contact Basic is the same software as our Premium API product, meaning you can sync more data on more devices, more frequently and with less setup than our Classic versions. The difference is Handheld Contact "Basic" has been "feature-gated" to remove some of the newer features we've added in recent years, so you can enjoy wireless syncing of contacts, calendars, task lists, notes & histories at almost 40% off the regular API price. The API & Basic programs are the same, but the license you purchase controls which features you have access to. Why pay for premium features like quoting, mobile mapping, and Opportunities if you don't need them? And for those that do, need the premium features, they can just as easily access them by subscribing to the premium API service.
Like all our Web API products, only Act! users with an active subscription (and Web API permissions) are eligible to use Handheld Contact API products (Premium Basic, or Lite), as API access is a subscription benefit.
Act! Web API technology
Handheld Contact Basic uses the Act! WebAPI technology to securely access your contacts directly from your master database, and download them at lightning speed (download speeds will range from 2000-3000 contacts per minute).
HHC Feature Comparison by Version
Handheld Contact Basic
Handheld Contact API
Act! Supported Releases
Act! Supported Versions
Act! Premium (perpetual)
Act! Premium (subscription)
Offline data access
Max number of supported devices per account
Supported Mobile Platforms
Max number of supported contacts
API product has full access to contact details (up to 50 custom fields). Please note, Contact & Activity deletion is supported in the API product, but contacts/Activities deleted in Act! do not get updated in device due to current API limitation.
Opportunity Alerts not included with Basic
Quoting & Invoicing
History & Notes
Import/Export to Mobile Devices native Address book
Only exporting contacts to native address book is supported in Basic. Importing Contacts from native address book not supported in basic
Import/Export to Mobile Devices native Calendar
Optimized for Tablet use
All Handheld Contact API users will require a current Act! subscription to use the Act! WebAPI service, and users must be assigned "WebAPI" permission in the Define Users section of their database. Please consult your Act! Administrator for more details.
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