16 July 2025

Mobility has transformed how teams manage customer relationships. Salespeople update notes between meetings, managers check pipelines from airports, and support staff respond to inquiries from home. Accessing your CRM on the go isn’t a luxury anymore—it’s a necessity. But there’s one thing that can’t be left behind in the name of convenience: security. The moment your CRM data lives on a mobile device—outside your controlled network—it becomes more vulnerable. Public Wi-Fi, lost

Read more …

16 July 2025

In today’s sales landscape, speed isn’t just nice to have, it’s a competitive edge. Research shows that the first company to follow up with a lead has a dramatically higher chance of closing the sale. In fact, waiting even an hour can cut your chances in half. So why are so many businesses still relying on CRM workflows that tie them to their desks? Modern sales happen everywhere—on the road, between meetings, or even in line at the airport. When a client emails you a question or a hot

Read more …

02 June 2025

Now through the end of summer, we're including a free Act4Outlook v8 license (a $40 value) with every new or renewed Handheld Contact Classic subscription that includes MobileCare. Here’s what this limited-time offer includes: Handheld Contact Classic – the #1 mobile solution for Act! MobileCare – expert setup and support so you’re up and running from day one Act4Outlook v8 – free for every MobileCare subscriber who signs up or renews this summer What makes Handheld Contact

Read more …

04 July 2023

Summer is upon us, and no one wants to be tethered to their desk in this beautiful weather. The new Handheld Contact Classic gives you your freedom back! Travel to the cottage or camp in the woods, and your business-critical business data travels with you even without the Internet. It's the perfect summer companion! Handheld Contact has been the #1 mobile solution for Act! since 2003 because it helps Act! users get the most from their CRM. Use the new & improved HHC to plan your day, manage

Read more …

17 May 2023

Long before last summer's server upgrade, the team at Handheld Contact was planning an upgrade of a different kind. Handheld Contact has been around for a long time, and some of the technology used in its synching had become dated, specifically the XML data transfer format. The XML format is slow and difficult to troubleshoot compared to the more modern Json technology, but upgrading to Json would require changes across the middleware server, the Windows console, and both mobile applications

Read more …