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17 May 2023
Long before last summer's server upgrade, the team at Handheld Contact was planning an upgrade of a different kind. Handheld Contact has been around for a long time, and some of the technology used in its synching had become dated, specifically the XML data transfer format. The XML format is slow and difficult to troubleshoot compared to the more modern Json technology, but upgrading to Json would require changes across the middleware server, the Windows console, and both mobile applications
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