10 July 2024

STAY CONNECTED AND SAFE WITH HANDHELD CONTACT With support for SQL 2014 officially ending on July 9th, we thought it a good time to recognize the many Act! Pro customers out there who want a reliable mobile client for their desktop Act! but still need their SQL updated to a safe and supported version. With these goals in mind, we've crafted a summer promotion that addresses both these needs, and we think customers will love it. From now until the end of this summer, Handheld Contact will offer

Read more …

04 July 2023

Summer is upon us, and no one wants to be tethered to their desk in this beautiful weather. The new Handheld Contact Classic gives you your freedom back! Travel to the cottage or camp in the woods, and your business-critical business data travels with you even without the Internet. It's the perfect summer companion! Handheld Contact has been the #1 mobile solution for Act! since 2003 because it helps Act! users get the most from their CRM. Use the new & improved HHC to plan your day, manage

Read more …

17 May 2023

Long before last summer's server upgrade, the team at Handheld Contact was planning an upgrade of a different kind. Handheld Contact has been around for a long time, and some of the technology used in its synching had become dated, specifically the XML data transfer format. The XML format is slow and difficult to troubleshoot compared to the more modern Json technology, but upgrading to Json would require changes across the middleware server, the Windows console, and both mobile applications

Read more …

28 July 2022

THE HANDHELD CONTACT SERVERS WILL BE TEMPORARILY UNDER SCHEDULED MAINTENANCE ON JULY 31ST AT 8PM ET. THE ESTIMATED DOWNTIME WILL BE APPROXIMATELY 2 HOURS. ALL HANDHELD CONTACT SERVICES (CLASSIC, API, BASIC, ETC) WILL BE AFFECTED.   Any customers performing a synchronization during this time will receive a message of failure. There will not be any ability to create or edit Handheld Contact trial accounts during the outage.Any questions/concerns can be directed to service@

Read more …

06 February 2022

Since we took over Handheld Contact in late 2016, we've tried many things to improve our service - some have worked, and some haven't. While we're proud of the feature expansion into Opportunities, Quoting, HHC Recover, Mapping, Searches, and others, we know we committed some unforced errors in the IOS updates in the summer of 2017. Similarly, the launch of our API product line introduced an improved service that synced more data faster across multiple devices but was sadly launched less than

Read more …