One of the more popular features of IOS devices is the native “Reminders”, which allow users to quickly jot down tasks, which they can then assign alarms to for easy task management. This feature was improved further with IOS13, which supported indenting tasks, allowing users to organize tasks under different categories for essential project management. As task management is a core part of CRM, we thought Handheld Contact could incorporate Reminders to help users quickly record tasks, without...

In late March of this year we released the first version of Handheld Contact API for IOS, and then later in October we did the same for Android. These first releases were a huge leap forward in terms of supporting more data on more devices with more frequent updates from Act!. Both versions of Handheld Contact API synched directly with the master Act! database, and featured a modern new look. With all the technology upgrades, though, there was still a significant feature gap between our more...

Since 2016 we set out to improve the feature set of Handheld Contact. Opportunities were added to the basic contacts & calendars, and then followed by mobile mapping, searches, quoting, favourites, contact pictures, and so much more.  This year we took it a step further and introduced a new technology called Handheld Contact API, which allowed users to sync directly with their master database, and update more data across more devices more frequently. It included a new dashboard, and...

Regardless of which industry you’re in, 2020 has been a challenging year. The same can certainly be said for us at Handheld Contact, which saw us invest heavily in new syncing technology only to see the world suddenly become less mobile in March. Now that we’re seven months into this new world order, we’ve learned to adapt and to slowly improve the new and old products. Feature gaps between Classic and API are being reduced each month, with new builds scheduled for release in...

In March of this year Handheld Contact released “Handheld Contact API” for IOS users, and it changed how our customers viewed mobile access for Act!. Handheld Contact API delivered more updates of more data, faster, and across more devices than ever before, and all with no desktop software to install or configure. Setup was simple and most users had all their data on their device within minutes. How did we do it? It’s simple, we built a product that synced directly to the database via the...