Remember Where’s Waldo? You’d stare at a page full of chaos — hundreds of people, signs, and distractions — knowing Waldo was in there somewhere, hiding in plain sight. That’s what searching your CRM can feel like sometimes. You know you saved that note. You remember that client. You just can’t remember where. That’s when Handheld Contact’s Universal Search steps in.
No Guessing Games, Just Results
Most CRM mobile apps only let you search by name, company, or email. That works until you need to find something buried deeper — like a note, a history entry, or an activity detail. Handheld Contact plays by different rules. With Universal Search, every record in your Act! database becomes discoverable — contacts, histories, notes, activities, and opportunities. If the data exists in Act!, HHC will find it.
Here’s how it works:
- HHC Classic searches locally on your device, so it’s fast and works perfectly even when you’re offline.
- HHC API also performs local searches on your device, but your data stays continuously synced with your Act! Premium Cloud or Act! Advantage database — keeping everything current while still delivering instant, on-device results.
Either way, no clue is ever lost in the crowd.
Search the Way You Think
We don’t always remember things the “database way.” Sometimes all you recall is a phrase from a conversation — “pricing update,” “renewal quote,” or “June meeting.” That’s enough. Type what you remember, and Handheld Contact connects the dots. It doesn’t just look at names or companies; it scans through your notes, histories, and activities to bring everything related to that term into view. It’s like having your own private detective for Act! data — one that understands how you think, not just what you type.
Why Act! Mobile Still Plays Hide and Seek
Act! Mobile does a lot right, but its search stops at surface level. If you’re looking for something hidden in a note or buried in a record, you’re out of luck. Handheld Contact, on the other hand, goes full Waldo mode — scanning every corner of your CRM data stored on your device until it finds exactly what you’re after.
Because in business, the smallest detail can change everything. The difference between closing a deal and missing it might just be whether you can find that piece of information in time.
See What You’ve Been Missing
Handheld Contact turns search into discovery. Whether you’re using Classic for offline work or API for real-time sync, you’ll always find what you need — no guessing, no waiting, no wasted time. Because sometimes, the smartest move isn’t searching harder. It’s searching smarter.
Handheld Contact.
Stop searching. Start finding.