28 March 2021

We’re changing our support plans to fit everyone’s budget Handheld Contact has always supported our customers through the trial periods for free, as well as offering free digital support in the form of email or knowledge base articles. However, for those requiring ongoing hands-on support that includes remote desktop sharing, we've historically had only one support plan for $120/year/user called MobileCare. This model has been in place for over a decade, and has generally worked well for

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15 February 2021

HANDHELD CONTACT HAS SOME BIG NEWS! Last week Handheld Contact completed several months of development and submitted to beta new updates for both Android and IOS versions of Handheld Contact API, and both have been approved. We're extremely excited about these releases as they include numerous features our customers have requested for years. IOS and Android versions should be available for download from their respective stores this week or next. Here's are the highlights of a very long

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14 February 2021

UPDATED: February 16th, 2021Quick Tasks are Here One of the more popular features of IOS devices is the native “Reminders”, which allow users to quickly jot down tasks, which they can then assign alarms to for easy task management. This feature was improved further with IOS13, which supported indenting tasks, allowing users to organize tasks under different categories for essential project management. As task management is a core part of CRM, we thought Handheld Contact could incorporate

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27 January 2021

By Samantha Murphy Kelly, CNN Business Apple is urging iPhone and iPad users to promptly update their operating systems to fix security bugs that may have already been exploited by hackers. On its support webpage, the company said three security flaws "may have been actively exploited." It did not reveal too many specifics about the bugs, noting "Apple does not disclose, discuss, or confirm security issues until an investigation has occurred and patches or releases are available." The

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23 December 2020

In late March of this year we released the first version of Handheld Contact API for IOS, and then later in October we did the same for Android. These first releases were a huge leap forward in terms of supporting more data on more devices with more frequent updates from Act!. Both versions of Handheld Contact API synched directly with the master Act! database, and featured a modern new look. With all the technology upgrades, though, there was still a significant feature gap between our more

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